Unattended access and windows updates

[MarvinTPA]

Hi,

Are you working on making unattended access survive windows updates, as it's pretty fragile, requiring a log of unattended service removal and reinstallation, which is time consuming.  Failing that, a quick way of removing the old unattended service would be good.  At the moment it's a run as admin command prompt sc delete <find the name of service from services and put here >  Which is not quick.

[sv5 · Accepted solution]

Hello MarvinTPA!

We are aware of the UA fragility during larger Win10 updates like from 1709 to 1803. There is a minor bug that the Dev team has identified, but that wasn't the main root cause. At this point I cannot tell you when we will fix the issue.

Thank you for the understanding.

Regards,

Sandor

[Zee-m]

We are having an issues connecting to windows 10 clients that are updated to version 1803. We are unable to connect with unattended access, access if the end yours starts a logmein rescue session or even connect to a user if we sent up a session and have them follow the link.... any update on a possible fix for this?

[AshC]

@Zee-m Sorry!

Have you tried a full reinstall on the problem Win 10 client yet?