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Forum Discussion
raahh
4 years agoNew Contributor
issue with connecting to sessions using the LogMeInRescue Tech console version 7.5
With the new update to version 7.5, our LogMeIn Rescue Technician Console sessions are not working as smoothly or efficiently as previously. We have several staff members using the program to rem...
AshC
4 years agoRetired GoTo Contributor
session9336 raahh Version 7.5 should be available for download. For more info, please see the FAQs about this version here: https://support.logmeinrescue.com/rescue/help/rescue-75-faq
Let us know should you experience any problems.
raahh
4 years agoNew Contributor
Hi AshC
thanks for the reply and follow up. I have already installed version 7.5 (a few weeks ago) that's when the issue started I stated in my OP started.
Is there a new version released since then or recently to fix the issue I mentioned in my original post?
- AshC4 years agoRetired GoTo Contributor
raahh If your connection issue persists, we'll want to document the environment with local logs from the affected machine: https://support.logmeinrescue.com/rescue/help/how-do-i-contact-rescue-customer-support