The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

shirlw's avatar
shirlw
New Contributor
3 years ago

unable to control mouse remotely

Using logme desktop app in to access remotely on a computer and for some reason today, i'm unable to control the mouse. I see double mouse curser on the desktop: my mouse curser and another curser wh...
shirlw's avatar
shirlw
New Contributor
3 years ago
Problem resolved. It was the remote system's mouse thats causing the issue. I've disconnected that mouse and all good now.
GlennD's avatar
GlennD
GoTo Manager
3 years ago

Hi shirlw, welcome to the community.

 

When you have a moment could you provide some more details about the type of mouse and how it was connected? Just in case someone else has a similar issue in the future.