Attn: Rescue Mobile SDK Users - Update before May 15th!

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Attn: Rescue Mobile SDK Users - Update before May 15th!

GoTo Contributor

What: On May 15th certain security certificates for the Rescue gateway infrastructure will expire. This will impact users of the mobile SDK as the new certificates are not compatible with the old signing certificates or older versions of the SDK. As a result, we have published new versions of the iOS and Android SDKs that are compatible with the new certificates.

Customer action necessary: Please ensure you have updated to the newest version of the iOS and Android SDK before May 15th. If you do not update the SDK, sessions initiated using the old version will fail beginning May 15th with a trusted security error. Below are links to the latest SDK versions:


Please note: The above will only affect Users of the Rescue Mobile SDK.  If your company does not use the Rescue Mobile SDK, please disregard. 

Version history
Last update:
‎05-01-2023 09:21 AM
Updated by: