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Rescue News
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Rescue Maintenance - Saturday, May 14, 2022 5am UTC / 1am Eastern

AmberW's avatar
AmberW
GoTo Contributor
4 years ago

    For real-time updates, please subscribe to the  Rescue Status Page

 

  • Date and Time:   Saturday,  May 14, 2022, 05:00 AM to 09:00 AM UTC / 01:00 AM to 05:00 AM Eastern 
  • Duration:  All maintenance will be performed within the above window 
  • What to expect:  Any customers who are utilizing Rescue will experience a period of service disruptions during the maintenance window.  In flight sessions will not be affected. 

 

Who does this affect? 

  • Admins who allow Rescue by IP Range. It’s critical to add the new IP range to your Firewall/Proxy to avoid disruption with the service. Below is the new range and the link to our current IP ranges for your reference.   
  • It is recommended that you allow the new IP address ranges as soon as possible.  However, it’s critical to add the IPs to your Firewall/Proxy on or after May 14th, 2022 to avoid disruption with the Recue service.

 

New Range:

  • CIDR Notation: 158.120.16.0/20
  • Numeric IP Range: 158.120.16.0 - 158.120.31.255
  • Net-mask Notation: 158.120.16.0 255.255.240.0
Updated 4 years ago
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