Rescue Release - 7/14/2022

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Rescue Release - 7/14/2022

AmberW
GoTo Contributor

New Feature!   To exclude Remote Control on mobile devices, follow these steps:

  1. Log into the Admin Console 
  2. Select a Technician Group on the left tree
  3. Click on the Organization tab at the top of the screen
  4. In the Permissions section, add a checkmark to Excluding remote control for mobile devices
  5. Click Save

Screenshot 2022-07-14 185425.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fixes: 

  • An issue that prevented the remote control of certain desktops was fixed 
  • An outdated AD Sync file was updated
Version history
Last update:
‎07-14-2022 10:08 PM
Updated by:
Authors