Rescue Technician Console Upgrade - Thursday, April 28th, 2022

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Rescue Technician Console Upgrade - Thursday, April 28th, 2022

GoTo Contributor

Rescue Tech Console 7.12.3379 Improvements and fixes:

  • Single Sign On login flow is available from Desktop Technician Console
  • Fixed an issue where the Connect on LAN feature was delayed up to 2 minutes when establishing a new connection to another computer.

Important Notes: Technician Console (TC) version 7.12.3379 is already available for download from the following links if you would like to install before 4/28: 

Important: Internet Explorer (IE) based TC is not supported on Windows 11. Please visit FAQ for details.


Download from below links on or after 04/28: 


What to Expect?

  • On April 28th, your Technicians will receive a prompt to upgrade to Technician Console 7.12.3379.  If you are not ready to upgrade,  please contact  GoTo Support and request to "lock" your account and your technicians will not be prompted to download the new Technician Console
  • Once you are ready to upgrade, please contact GoTo Support requesting to "unlock" your account. You may also deploy the 7.12.3379 version via the Technician Console MSI installer
  • Please allow up to two business days for our team to fulfill your request.
Version history
Last update:
‎04-18-2022 11:50 AM
Updated by: