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webinarsctct
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Joined 7 years ago
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Separate speaker webcam recording?
Hello! Is there a way I can get a separate recording of just speakers' webcams from my webinars? We want to be able to do some cutdowns that better feature the speakers in our webinars. As in we may have them be full screen in the cutdown and then minimize them a bit when we want to show the visuals we had on the slides. The webcams on the left side aren't ideal for this scenario. Is there a way to do this?Solved761Views0likes1CommentLivestreaming a webinar series
Hello, We are planning a webinar series in January and want to live stream to Facebook. How will this work? I see you can only enter in one stream key and one stream URL. Will it use the same video each time we go live? Is there anything we need to do differently when setting this up?1KViews0likes3CommentsSeries Add to Calendar - Google Calendar missing
I'm testing out the best way to create a webinar series. I've created it how I would need it to show for my real event coming up in a few months but when I test the registration, it doesn't give me an option to add it to Google Calendar which is going to be missing a large chunk of our audience. I've chosen the option to have them register for all sessions at once. It only shows the options for "Outlook Calendar" and "iCal." Is this a glitch that can be fixed? Here's a screenshot. Same thing on the registration page, right after submitting registration info.1.3KViews0likes0Comments"Virtual event" Glitches
I would really love to be able to use the "virtual event" feature. It seems to make creating a webinar series much easier and visually appealing from a landing page/info standpoint. However, there are a few issues or glitches I am currently having with it. - I can't customize the registration disclaimer like in regular webinars. - I don't think I can set up emails for reminders to people? At least that I can find. - I can't create custom tracking links to know where people are registering from. - Once registered, you get an email, no easy way to "add to calendar". You have to go to the landing page in order to add individual sessions. Ideally it should be done from the email. - I can't change who that email is from (our webinar emails say they come from us vs. Log Me In). Or provide more information to direct these people what to do to add to calendar and join the sessions by customizing an email. - In my test, I can't seem to join a session. I can see the button but I can't get any browsers or devices to actually join it. No one else can either. - Getting there (to join a session) is not user-friendly either. Our audience is often low-tech. They have to click to go to the page and then wait until the session is broadcast (at least as far as I can tell). And then likely refresh. - Also, are there live stream capabilities with it?Solved1.5KViews0likes6CommentsRe: Unable to see today's webinar Analytics
I keep seeing notifications that last week's reporting issues were fixed and in some instances they are. However, in our account, when I try to view the insights page with all of the survey, attentiveness numbers and all of that, it loads for a brief second and then tells me that there's an error. So the data must be there but it's not loading. I've tried an incognito window, a different browser, and clearing my cache and nothing seems to work. Please see the capture of the issue and what happens: https://www.screencast.com/t/nJDXw3JkM1.5KViews0likes0Comments