ContributionsMost RecentMost LikesSolutionsRe: Customization Email We'd like to be able to edit the information that is auto logged as "your feedback is recorded as". We'd like to turn this feature off completely and not just edit the initial text. Is this possible? Display Customer Information on Response emails Is there a way to display the customer infomation on emails sent out through the system? When individuals are on the external watchlist, they do not see who the customer is on the emails that are sent to them. Turn off "your feedback is logged as" for initial email Hi, Is there a way to turn off the "your feedback has been logged in our system as follows:" on the initial response email? The systems dumps the initial email text in one big block which is not very readable and we have had questions from clients if it can be removed.