Khaos_Storm
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Re: Cannot Connect to Host -1st attempt drops -2nd attempt says already connected
Same. Support hasn't really been helpful. They just keep repeating "It's your firewall" and "How are you since we last talked?" They've asked for logs several times (and I've provided them), and several times they have come back with these same responses. It has been over a month since I opened my ticket, and this still isn't fixed. Still at "Must be your firewall" while the other 78 machines connect fine through the same firewall. -Currently test-driving Splashtop as our replacement.3KViews0likes7CommentsCannot Connect to Host -1st attempt drops -2nd attempt says already connected
I am having an issue with LogMeIn, that seems to be hitting more and more of my machines. I have 87 computers at 5 sites. All 87 have been working through LogMeIn, and then last week we had one computer go into this new funky mode, and failed to work. I swapped out that PC, and the PC I swapped it with then had the same problem. I have a 3rd machine at another site, that also just started doing it. (The other 84 machines are still working just fine, including all the machines at the same sites as the non-working ones) The problem is this: When the first attempt to connect is made, it hangs after authenticating, and the drops. The error message says the connection was lost. The second attempt to connect hangs in the same place, but then comes back saying that the host is already in a session (with the last IP/user that attempted to connect the first time) I have attempted to use the reboot options to restart the logmein service, but that doesn't seem to work. I can use that same menu to push a reboot, and that will work successfully. (I can also push the reboot through Windows from Active Directory, or with Powershell). When the machine reboots, the first attempt to connect is cleared, and attempting to connect after the reboot puts you back at receiving the "Lost connection" error, and back in line to receive "already connected" if you try again from there. Booting the computer into SafeMode with Networking and LogMeIn, does seem to make it work. But then it is in safemode, and not very usable. Any ideas on how to troubleshoot this, before I start seeing it on even more machines?Solved8KViews1like23Comments