ssteiger
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Joined 6 years ago
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Re: Cancel automatic renewal
Hi, my subscription got automatically renewed. I am very unhappy since we haven't used goToMeeting in the past 8 months (due to essential missing features).To just renew subscription without even noticing again about it is just scam style. I directly cancelled and I expect to be refunded for the whole year. Also to call Customer support or to even find any contact except this community is so user unfriendly. Thanks for getting back to me and refund my plan.3.6KViews0likes6CommentsRe: Co-organizer (pre meeting) is grayed out
I don't know what I have anymore :-)... One other of your collegue has answered the same to me.. that I only habe Professional and not business.. but then also I don't see where I can upgrade it. He send me this guide; but it doesn't really help. https://support.goto.com/meeting/help/change-your-plan-g2m010010 if I log in to our billingaccount I only see option: goToMeetingProfessional.. so I guess I don't have a Business Account. But I see no option where to add or upgrade to a business account.. And yes you are right... if I can't make it work, we can't use this product.2.1KViews0likes1CommentRe: Co-organizer (pre meeting) is grayed out
Ok, where can I do that? when I enter in my Admin Center I can only chose GoToMeeting Professional. thanks for responding so fast btw, this is very good service. Little Feedback to Business Accounts and Admin Center; I see all options in Admin Center it appeard to me like I am a business account, I even added our domain etc... But then I am not. this is very confusing.2.1KViews0likes0CommentsRe: Co-organizer (pre meeting) is grayed out
I have the same problem.. and honestly its driving me crazy... i bought 7 business accounts and added them all in my account. I made them all admins as well.. yet it does not work.. we can currently not use your product because of this.. since we can't rely on 1 organizer in 1 meeting... not in this current situation... please provide a solution. AshC thank you2.5KViews0likes5Comments