RonanMac
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Re: Screen Blanking not working after Windows 10 2004
I think the fact thatAshCis remaining silent on this thread speaks volumes, LogMeIn obviously don't want this issue being highlighted and are hoping they will have a fix before people that haven't noticed it so far start questioning them and moving provider. Luckily we managed to roll back the Window 10 2004 update on 2 PCs in our office that only updated recently and blanking is working but because my update was over 10 days ago rolling back the update is not an option. We have had to turn off Windows update on the 2 PCs for now while we await an answer from LogMeIn (not ideal at all) which I don't expect to happen given how this has been handled thus far. The plan now is to move the PCs that we need blanked for confidentiality purposes away from LogMeIn and over to VPN/RDP set up as we have been left with no choice. It's a pity LogMeIn haven't seen fit to handle this with some degree of customer care because up until this happened I couldn't fault the service.6.4KViews1like1CommentRe: Screen Blanking not working after Windows 10 2004
HiAshC, it is coming up on 4 weeks since you last updated on this thread about the issue first reported in June. Is there going to be a fix? If yes then will it be? Whether you answer today and how you answer will be pivotal in whether I ask our IT company to arrange RDP/VPN set up instead or not and look for a refund for our LogMeIn subscriptions. It is totally unacceptable that this issue is being allowed to drag on without providing your customers with some meaningful update as to when or if you can restore the screen blanking feature. It is difficult enough trying to organise staff working from home, social distancing in the office etc. etc. without another added headache like this. Regards, Ronan5.4KViews0likes1CommentRe: Screen Blanking not working after Windows 10 2004
AshCThis is quite poor considering the size of LogMeIn. The hassle it would cause to roll back a windows feature update and no ETA - Really?? If this is not resolved by the time subscription renewal comes around my company will be looking for an alternative provider.5.6KViews1like0Comments