Roger_H
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Re: GoToMeeting Window stays white and cannot see others or shared screens
We found the cause of the problem. It was the Scaling in the Windows 10 Settings. Due to the High-Resolution combined with the 13" Display, the scaling was set to 300%. As soon as we set it down to 250% or lower, everything worked fine. Of course it would be better if it also would work with 300%, since it is more comfortable to work like that on such small displays best regards Roger2.4KViews0likes1CommentGoToMeeting Window stays white and cannot see others or shared screens
We have a problem on one notebook. It is on a HP Elitebook x360 with a 4k resolution. As soon as we start a GoToMeeting Session on this notebook, a strange white background screen is showing instead of the normal blueish/greyish background. And if others join we cannot see them. the same with screensharing. The others see us normaly. We already upgraded the display driver to the newest version (Intel HD 620). completly deinstalled and reinstalled GoToMeeting. Same behaviour. Has anybody else this behaviour and found a solution? best regards RogerSolved2.5KViews0likes3Comments