kryan_ng
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Re: Unable to control Mac client Catalina 10.15.7
Hi cmcbride - I was finally able to get mine to work. I contacted support and was told the same things as on this forum: uninstall, etc. I tried one more time with the same results, so I decided to try adding the LMI apps that were not listed in the Privacy-Accessibility settings. I don't recall exactly which items were already in the list, but I now have LMIGUIAgent.app, LogMeIn Client, LogMeIn Control Panel, and LogMeIn.app. It might be a fluke, but that is the only thing I have changed and I am able to remote in successfully now.3KViews0likes1CommentUnable to control Mac client Catalina 10.15.7
I am unable to control my Mac since updates to the OS and/or LMI occurred sometime last week. I am running LMI 4.1.0.11759 on the host, and LMI client 4.1.7632 with Catalina 10.15.7 on my local machine. I am able to connect to my work Mac, but neither the keyboard or mouse input register on the machine. I also remote to a Windows 10 machine, and have had no issues with it. When I vnc to my Mac from my Windows machine, I get the LMI accessibility/privacy setting pop-up, click on 'Start Process', and nothing happens. I close that window, go to the privacy settings and follow the instructions, though the required items are already checked, so I uncheck and recheck them. I have tried restarting, completely uninstalling and reinstalling LMI; nothing I have found on these boards has worked for me so far. Any new ideas? I really need to get this fixed before it starts happening to my users who don't have an alternative machine to remote in. Thank youSolved3.2KViews1like5Comments