TommasoRusso-TS
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Re: Have Pro GTM video not recording
OK, so I had to subscribe a Businnes plan rather than a Professional one. I had also done so, if only I knew the problem before subscribing. Offer was not clear about recording session, and I've found this information only looking at this forum. Thanks anyway.2.3KViews0likes0CommentsRe: Have Pro GTM video not recording
I still cannot understand. I've subscribed a professional plan to remain in contact with a cultural association. Sometimes we invite to our meetings some competent person (university teachers, members of Parliament... next will be a judge of the Constitutional Court ) to speak to us on some complex topic. Last time I tried to record his speech to publish it on Youtube, but what I obtained is an mp4 file containing only his voice with a background image, not his mimic. I can send you the file if you want. Looking in this forum I've read that what I desire can be obtained recording on the cloud, that is allowed only to subscribers to Business or Enterprise plan. But now you say that I don't need to upgrade for any audio or video enhancements. So, in wich way could I obtain a movie of a partecipant with audio and video?2.3KViews0likes2CommentsRe: Have Pro GTM video not recording
I beg your pardon, may be I don't understand English, in https://support.goto.com/meeting I read: "When a meeting is recorded, the presenter's screen, the audio conference, and any shared applications are included." If the final MP4 file would include MY GTM screen when I record, this would be enough for me. But my mp4 files contain only audio and windows of shared application, when none of my apps are shared the record shows a grey screen with some microphones in black. What do you mean by "webcam sharing"? Images of other partecipants that I see on my screen? Where is it writtten that I cannot record what I see on my screen with a Pro subscription, and that I had to choose Business or Enterprise subscription to obtain such a basic fuctionality?2.4KViews0likes4Comments