Alex_Y
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Re: Disable "Confirm your email" identity confirmation
Hi, >>Are you currently logging in from behind a VPN or using a private connection? Yes, we use Kerio VPN to connect to the office. This is a standard communication method for working from home. >>Are you still receiving verification emails to the GoTo account address? How that works for me now: 1. Without Kerio VPN I do not receive the verification code to enter the meeting room. 2. With VPN (Office PC) I do receive the code even though the device is trusted We do understand the desire for security but the "Verification code" option must be optional.3KViews0likes0CommentsRe: Disable "Confirm your email" identity confirmation
Hi, We have added our devices to trusted 100 times but it still wants the verification code. This account belongs to another person who is not on the shift. We urgently need access to the meeting record. Why do we have to wait? Do you understand that this "new feature" makes it impossible to work with your product in the future? How can we request a refund for all our accounts?3KViews0likes3CommentsRe: Disable "Confirm your email" identity confirmation
Hi, Since April 1, every log in to go2meeting requests the Verification code. We use this link for the meetings with the customers. The account is registered to the Team Lead who works only 8 hours while we use 24/7 model. The Verification code makes it impossible to use your product. Please disable it ASAP.3.3KViews0likes5Comments