ContributionsMost RecentMost LikesSolutionsRe: Trouble logging in to virtual servers running 15702 This is happening to us too on a Windows Server 2012R2. In our case this is a physical server, not virtual. Moving back from 15702 to 15576 worked. I hope LogMeIn people fix this quicky but I'm pretty sure it's just a matter of time until every other computer in my account makes the update to 15702 and all hell breaks loose Bring back computer name on mobile app.When you opened the info section for a device in the mobile app you could see the computer name there. It was extremely helpful to know the computer name in case you needed to ping it from another system for example. In our case, the computer name is the device serial number so we knew the serial of the system without having to log in. Why was it taken away?Computer name (hostname) removed Why was the hostname removed from the android client when looking at device information. This info was very useful for those cases when LogMeIn decides it can't connect. Can we get the hostname back in there? Is there a suggestions forum or form I can submit this to? Re: LMI AV Installation Error I was getting this error when trying to install the AV on the same computer I had the web GUI open. Not sure if that was the issue but that's the only thing I tried differently. Try login to logmein.com from a different computer and try again. Re: Error message: Failed to download LogMeIn AV package I was getting this error when trying to install the AV on the same computer I had the web GUI open. Not sure if that was the issue but that's the only thing I tried differently. Try login to logmein.com from a different computer and try again.