Nonit
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Re: GoTo Virtual Events - Confirmation Email to Registrants
Hello GlennD, any chance you can respond with a yes/no/maybe for my reported problem? This week? I have nearly 300 registrations already(and growing) on the upcoming VE in two weeks and all of them are yet to receive a joining link. If there is no immediate fix i.e. all the registrations will not get the joining link automatically as they were registered via the Pardot connector, please let me know and I can do the manual fix which I have figured out during the last days of research on the VE platform. Thanks!1.8KViews0likes2CommentsGoTo Virtual Events - Confirmation Email to Registrants
I am using GoTo Virtual Events for one of our upcoming online events. The way I am registering people is through a Pardot connector setup. The registrations are submitted on a Pardot landing page and then the backend connector registers those people to all the sessions in the Virtual Event via completion actions on the registration form. It was observed today that when people fill the Pardot landing page, they show up on all the reports(Pardot and GoTo Virtual Events) but they are not receiving the Confirmation Email which has the link for joining the event. If the registration is done directly on the Virtual Events URL, the Confirmation Email is received immediately. Is this by design OR am I missing a step? I do see the "CONFIRMATION EMAIL TO REGISTRANTS" field as "Send a Confirmation". Unsure now if the people will get all the reminder emails that go out 1 day and 1 hour before the event starts. Thanks!1.9KViews0likes6Comments