slimjim1
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Re: Cannot Connect to Host -1st attempt drops -2nd attempt says already connected
JLSantos I managed to figure out the issue myself. After uninstalling Citrix Workspace and rebooting, Logmein magically worked again. Even the inability to stop/restart the service was fixed. I found it from looking into graphics drivers as the only thing different about this PC was that it had an old dedicated graphics card. I noticed in device manager that Citrix had it's own entry under display adapters listed as "citrix indirect display adapter". I remember Logmein used to use it's own mirror driver that showed up in Device Manager so I took a wild guess that it was interfering with whatever Logmein does to tap into graphics drivers. Perhaps it's seeing that device as a display out and tries to get a feed from it only to fail since it isn't a real display device. This isn't a solution because I still need Citrix Workspace but this should point Logmein in the right direction. Going to reinstall Citrix Workspace and see if I can replicate it. Update: Reinstalling Citrix workspace didn't bring back the issue. But it also didn't install the "citrix indirect display adapter" that I saw earlier. Worth noting that I had manually uninstalled that driver within Device Manager before removing Citrix Workspace so that driver specifically might be the cause of the issue. Update 2: Seems to be related to Citrix Screen Casting which is part of Citrix Workspace.9.7KViews3likes2CommentsRe: Cannot Connect to Host -1st attempt drops -2nd attempt says already connected
Support thought that it was a Root Certificate issue but their own links given to support didn't work to the certs they were told to try. The support rep said that they think it might be related to the latest SSU with windows 10, but it's impossible to just uninstall a SSU to test it..which all of my other machines have installed with no issue. Said they'd reach out if there we're any updates. That was 2 weeks ago.2.6KViews0likes0CommentsRe: Cannot Connect to Host -1st attempt drops -2nd attempt says already connected
I even temporarily disabled the Firewall for the network this machine is on (even though the 20 others on the same network are unaffected) and removed all AV on this machine (even though it's LMI's AV), and disabled Windows Defenders Firewall..to no avail. Whatever is causing this, It isn't a firewall and it clearly isn't a one off based on this thread.3.1KViews0likes5CommentsRe: Cannot Connect to Host -1st attempt drops -2nd attempt says already connected
GlennD I just sent 2 PMs with my Logs from attempting to connect since the log was too long to fit into the 60,000 character limit. If there's a way to upload straight ".log" files on this forum through PMs it also eludes me. My affected Machine also acts exactly as described by Orestes85.3.1KViews1like9CommentsRe: Cannot Connect to Host -1st attempt drops -2nd attempt says already connected
This fix did not work for me. How can I send the log to you. I don't see an attachment option in this forum. Even if it did, I'd prefer not to publicly display a log that contains a lot our company's External IPs. The only thing I did different was restart my pc instead of restarting logmein which presumably accomplished the same thing...because stopping/starting logmein within the LMI Control Panel just spins endlessly at "Stopping Logmein". Worth mentioning that I can connect to other machines from the affected machine just fine, which you will see several successful connections that I made today during my shift in the log. Just no other machines can connect to it.3.1KViews0likes13CommentsRe: Cannot Connect to Host -1st attempt drops -2nd attempt says already connected
I'm having this same issue on a single PC so far. Windows 10 21H2 Something I've noticed on the affected PC is that attempting to Stop or restart LMI from inside the LMI Control Panel GUI just hangs on "Stopping LogMeIn". I gave it 30 minutes before giving up and ending the process manually. Similarly, if I install LMI on this pc via the .msi file without being already logged in via the "add a PC" webpage, this subsequently requires logging in after install. This is normal, but after logging in and choosing your subscription to attach the PC to, it triggers a "Restarting Logmein" popup that also never actually finishes.7.4KViews0likes17Comments