Lchris
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Re: GotoResolve Customer Attended Standalone
Thank you Glenn Some of our user are not allowed to download, launch or install software from the web, for security reason they can only use the browser to view web pages. The only way for us to allow them to use external remoting software is to package it with our own software and add a button to call it from our software directory where the files are validated. Of course the feature was available with gotoassist, and we could also lock the version we were using to avoid auto-update Thanks for the help1.9KViews3likes8CommentsGotoResolve Customer Attended Standalone
Hello, We are migrating from GotoAssist to GotoResolve and want to use it like before see hereUse the GoToAssist Customer Attended Standalone Application (Single Executable for Windows) before we had "G2A-RS Customer Attended App.exe" the customer could launch and who asked for the session ID But now when we runGoToResolve.exe the exe gets deleted and a windows opens with just a chat without asking for the sessions ID Also, there are no apparent command line parameters for Gotoresolve.exe How to get the "Attended Standalone" feature back please ?Solved1.9KViews1like10Comments