jrobinson-itp
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individual signature for multiple participants of SMS on a single DID
We have 6 techs that use our business line to communicate with customers. I would like to see the option for a short 'signature' so when they respond we can tell what individual responded to our clients. Currently, it just appears as if each tech has sent all messages ...when looking from their sessions. It would also be nice to be a 'per-tech/per-DID' setting, so signatures can be enabled/disabled or altered based on these properties. Thank you816Views0likes2CommentsRe: The ability to forward sent text messages
I have a client that uses mobile almost exclusively. He wants to have his multiple business numbers fwd SMS to a single 'main' business number that he is using on his mobile. We have also had other clients request ability to forward SMS from a business line to their cell phones, in these cases the phone number is forwarded to an outside call center - and the client wants SMS notifications sent to them to follow up later with. (i.e. Call is immediate response, SMS is next day)1.8KViews0likes0Comments