ContributionsMost RecentMost LikesSolutionsRe: Can't type characters requiring the shift key on some remote sessions Hey KateG! These are all Windows 10 or Windows 11 machines. Re: Can't type characters requiring the shift key on some remote sessions I'm having the random issue where when typing in a password at an elevated prompt, characters where I need to hit the Shift key are not inputted. I've only seen this behavior when typing in my admin password on a user's machine that does not have admin access. I have not tested inputting the characters in general when not at a prompt. Re: GoToResolve performance I've randomly had an issue of not being able to input characters while holding the shift key. This has happened twice connecting to two different Windows PCs, using the website and the GoToResolve app on the computer. Has anyone else had this issue? I had to resort to using the On Screen Keyboard on the remote computer in order to input an admin password, which.... isn't great.