meredithc
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Joined 3 years ago
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Requestor Email Notifications
Our admins and technicians are receiving ticketing email notifications as expected, but our end users are not. We've configured the appropriate settings in the admin portal, but our end users are not getting the notifications selected. Note that they are opening tickets via Teams. Did we miss anything in our configuration that would prevent end user email updates? Thanks for any help!530Views0likes1Comment