HappyHippo
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Joined 3 years ago
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Windows update repository
The current LMI Windows update feature has it's flaws and reports incorrectly. The Windows update page on LMI Central reports the device as green with 0 pending updates. However, this also happens when the devices has not received any updates, for example with a fresh install and there's connectivity issues to the Windows update service. This results in incorrect details within the Windows update page. Can LogMeIn please use a Windows update repository or similar where it will compare what KB patches and current updates are installed and compare those to a baseline? Relying on the LMI Windows update facility currently does not fill confidence in the patch level of the operating systems. We are now performing this manually but this is the number one feature as to why we use LMI. Thank you.530Views0likes1CommentExpansion on information in LMI Client App
Can we add further computer details within the LMI Client application? The LMI Central portal shows a lot of information, but the users on our side generally use the LMI Client application. Can we implement further information into the app, next to the device name, such as: Last online Note Operating System Anti-virus version Having these options available to the end user will make our users lives easier.58Views0likes1CommentAntivirus - Manage Section Bug
Hi, When accessing the Antivirus - Manage section, if you choose 'Custom View', go into a device, make changes, and then come back to the Manage section, the 'Custom View' is selected, but the view is not active, it defaults back to the 'Default View. Happens in all web browsers. This is a small issue but could definitely be improved and hopefully fixed quite easily. Thanks32Views0likes1CommentImprove audit events
Hi, As part of ISO27001 the logging, monitoring and alerts of failed authentication attempts should be made available for auditing. LogMeIn allows you to view your own logins, including failed logins, and even sends an alert to your email address, however, as part of reviews, we cannot see other users failed login attempts. Could you please implement a change: As an 'admin', view all user LMI account login failures within the reports section, showing username, email, time and date, IP address. Send email alert on configured threshold to specified email (for example, more than 2 failed logins within 5 minutes, generate email with details). Thanks,10Views0likes0CommentsAuto 'acknowledge'
When creating an alert package, the particular alert being configured might not need acknowledging as we use the emails to feed into another system, for example, when an external hard disk is added. We only need to know this info, but do not want to go into the console each time. Can we add an option to the alert packages rule to 'auto-acknowledge'?46Views0likes0Comments