Ari0
New Contributor
Joined 2 years ago
User Profile
User Widgets
Contributions
Stop standard macos users from uninstalling unattended app
Hi folks, It looks like GoTo have finally released some documentation on mass deployment of the unattended app for Intune macOS. After a little tweaking of their documentation, I was able to get it installed on a device successfully. However! A standard user can just as easily uninstall the app! Simply click the icon in the task bar and click uninstall. The standard user is prompt with an "are you sure" box. Click yes, aaaaand its gone. Why is this possible? I could understand for an admin account, but a standard user?! There must also be some remnant of the app on the device because its been nearly 2 weeks and the app hasnt reinstalled. Cheers119Views0likes1CommentRe: macOS Unattended download .PKG file Bundle identifier
Hello there, After a few weeks of back and forth communications, we got no where! They kept pushing me to either mass deploying using jamf or manually installing the file! I am not willing to shell out thousands of pounds switching to another mdm/mam for goto. I gave feedback on on the lack of documentation on the matter. Teams screensharing does the job just as well if Im honest.2.2KViews0likes1CommentRe: macOS Unattended download .PKG file Bundle identifier
HiGoTo_Robi I don't think this has ever been a problem because we trialled GoTo Resolve on msi or pkg deployments and they worked just fine up until a few weeks ago. The documentation about mass deploying .app files hasn't been updated in nearly 5 months. Intune no longer supports .app file deployments. I think were going to remove GoTo from our Mac estate as MS Teams screen sharing appears to do the job just as good.2.7KViews0likes0CommentsRe: macOS Unattended download .PKG file Bundle identifier
Hello there, We are having the exact same issue with Intune. There are several bundleIDs within the .PKG. This no longer installs on our mac devices with the error "One or more apps contain invalid bundleIDs. (0x87D13BA2)". After following documentation on Microsofts troubleshooting page, it was recommended to remove all bundleIDs apart from the gotoresolveinstaller bundleID. Intune now shows the app has installed but devices aren't appearing in the list of devices on the resolve console. The purple go to icon doesnt appear on the macs either. I've never had this much bother with an app install and theres little to no documentation on the GoTo website.2.7KViews0likes5Comments