TheSkyman
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Joined 2 years ago
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Re: Unattended Device Access
This question is answered, but the answer is disappointing. To be able to see what is on a user's screen with-out them giving you permission is just a bad way to do things. HIPAA and other confidentiality rules would be violated if this where to happen. I know version 4 keeps this feature but if a tech uses the version 5 console accidentally that's a problem.1.6KViews0likes5CommentsUnattended Device Access
Using version 4 console or web. When we connect to a remote unattended device (v4.8) the device prompts the user to allow connection. Using version 5 console or web (still v4.8 on the device) the connection is made automatically. How can we make it so the user is always prompted to allow connection?1.6KViews0likes7Comments