gokhan1
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Re: GotoAssist V4 unattended installer removes itself
Thank you. After your reply I checked and found acutally my sysprep image had an issue giving the same UID instead of generating a different for each instance. I had to rebuild the image but hey at least it's working now. Thank you again!1.8KViews1like0CommentsGotoAssist V4 unattended installer removes itself
Hello, I'm currently experiencing major issues while trying to add V4 GotoAssist unattended client to our machines. The problem is that it keeps removing itself from the device list, and when I check on the PC, I notice that it forgets the Unattended access logins completely. I've attempted to manually create a support session and add the device to our group list, but I still encounter the same issue. After 20-30 minutes, the device disappears from the devices list, and upon restarting, I can only see the 'Enable Unattended Access' option, whereas before, I could see the device name, etc. I've spent five hours on this problem without finding a solution. Additionally, I've added the g2a files to the Windows exclusions list. I have some log files and happy to share this.Solved1.9KViews0likes4Comments