The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Robin77
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Joined 3 years ago
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Re: Permanent mshtml.dll error at starting of GoToWebinar
Thank you for your mail. I have Internet Explorer (11), According to Microsoft, it shouldn't be possible to uninstall it. On the other hand, Microsoft recommends unchecking Internet Explorer using >>execute/optionalfeatures/Windows-Features/<<, which should deactivate the program. I did that, but it didn't help. Then I have removed the MSHTML.DLL from the Internet Explorer directory and now the error does not occur. Regards Robin77948Views0likes1CommentPermanent mshtml.dll error at starting of GoToWebinar
Dear Community! I attend webinars hosted through GoToWebinar. The organizer uses a “live” version of GoTo that does not need to be installed on my computer. I am working on the Windows machine Wintron 10.1 with Windows 8.1 × 32 bit (a higher version can´t be installed on this machine, no driver availlable) and the latest Firefox 32 bit version. Although the Internet Explorer 11 is already disabled in the Control Panel on this computer, a mshtml.dl error message appears when launching GoToWebinar. This message can only be deactivated after several clicks away. That causes the first 2 to 3 minutes of the webinar to be lost. According to Microsoft, this error is caused by GoToWebinar that tries to host web browser controls from non-existent Internet Explorer. Since no GoToWebinar application is installed on my machine, I cannot prevent these attempts either with Windows Firewall or my antimalware software. I should be glad if your experts could give me a tip how to remove this very annoying problem. By the way: I am attending on this machine some Webinars using live ZOOM and TEAMS Software Version without any difficulties, no error occurs. Regards-Robin77Solved1KViews0likes3Comments