Mlukay
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Re: LMI Desktop Client Connection Error - The connection with the server was reset (12031)
HeyGlennD I received further information from the companies domain admin and they informed me that they are enforcing a GPO that TLS 1.2 is being used for company domain computers. Is there any information you can provide regarding the Logmein Desktop client and what TLS version is being used for the online services for the application? Thank you1.9KViews1like3CommentsRe: LMI Desktop Client Connection Error - The connection with the server was reset (12031)
Tried connecting to a different WIFI still same error. Flush DNS via CMD, still same result. Network team has reviewed that allowlist KB article last week and made necessary changes. I removed the computer from the organizations domain and I was able to get the LMI desktop client to work. Question is what would be controlled within the domain settings of the organization would be causing the error?2KViews1like5CommentsLMI Desktop Client Connection Error - The connection with the server was reset (12031)
LogMeIn Desktop Client is not allowing anyone in the org to get to credentials screen on windows domain joined laptop. I reviewed the logs of the application and received this error: 2023-08-14 11:58:36.288 - Debug - LogMeInIgnition:22272 - Test Proxy - - Starting HTTP connect. ComputerName: [webservice.logmein.com] port: [443] 2023-08-14 11:58:36.288 - Debug - LogMeInIgnition:22272 - Test Proxy - - Requesting /networktest.html 2023-08-14 11:58:36.291 - Debug - LogMeInIgnition:22272 - Test Proxy - - Sending HTTP request 2023-08-14 11:58:36.509 - Debug - LogMeInIgnition:22272 - Test Proxy - - Request headers: GET /networktest.html HTTP/1.1 Content-Type: text/html User-Agent: RAConsole Host: webservice.logmein.com Cache-Control: no-cache 2023-08-14 11:58:36.509 - Debug - LogMeInIgnition:22272 - Test Proxy - - Response headers: 2023-08-14 11:58:36.513 - Info - LogMeInIgnition:22272 - Test Proxy - - HTTP send request failed. Error message: [The connection with the server was reset (12031)] 2023-08-14 11:58:36.513 - Info - LogMeInIgnition:22272 - Test Proxy - - LoadURL failed. Error message: The connection with the server was reset (12031) Any help with this would be greatly appreciated.2KViews0likes9Comments