adonati
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Participants log in-log out Reporting for Recorded Webinars
Good morning, when a course is recorded, I select it from past courses and more than 6 months have passed, the diagnostics are no longer available (and that's ok, I know that) but only the recorded video appears in the course home and the list of participants with access and exit times is missing... How can I see the entry and exit times? In the "info" of the course there is only the list and whether or not they spoke, even in that case the entry and exit times are missing. (In courses that are not recorded, however, the list of participants with entry and exit times appears.) Thanks, AndreaSolved1.2KViews0likes6CommentsRe: Participants log in-log out Reporting for Recorded Webinars
Thanks for the reply. The meeting ID is: 344-667-221 I show you two screenshots: in the first one I selected a videoconference not recorded, and the website shows me the list of participants. In the second screenshot I selected a videoconference that's been recorded, and you can see that it shows only the recorded video and it's not possible to scroll the screen. So there are no participants with entry and exit times. (The "info" button and the "info" download doesn't show the entry/exit time.)1.1KViews0likes2CommentsRe: Participants log in-log out Reporting for Recorded Webinars
I'll try to explain myself better with two examples. 1. With GoToMeeting I made an "X" video conference that I did not record, 8 months ago. If today I go to the list of past meetings, and I select the video conference "X", the list of participants appears with the time of entry and exit from the video conference. 2. With GoToMeeting I made a video conference "X" which I also recorded, 8 months ago. If today I go to the list of past meetings, and I select the video conference "X", the recording of the video conference appears and instead the list of participants does not appear. This is clearly a display bug.1.1KViews0likes4Comments