fgeis
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Joined 2 years ago
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German localization of status mails according to the language set by the user or globally
We are currently evaluating Goto Resolve and have many users who do not speak English or speak it very poorly. The emails our users receive for the tickets they have opened in the helpdesk are exclusively in English. It would be nice to set the language for the mail events either globally or depending on the language set in the user profile of the ticket creator.458Views0likes1CommentInventory - Update imported managed devices via bulk import
It would be nice if I could update the imported managed devices via bulk import with additional data (especially order data) from an external data source. I would have expected this to be possible by matching the devices I want to be updated based on the serial number or something else. Actually the object is recognized as a duplicate and the impord dismissed. BTW: There is no Idea Label for Inventory 😉250Views0likes2Comments