DWilliams14
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Re: Azure SSO Problems
Hi Glenn, The generic instructions for 'Custom Enterprise Sign-In Configuration' that you linked are fine. However the instructions for Azure AD specifically are not. If you look at this article:https://support.logmeininc.com/central/help/set-up-enterprise-sign-in-sso, under step 2 follow the link for Azure AD which takes you here:https://learn.microsoft.com/en-us/entra/identity/saas-apps/logmein-tutorial On that page, under 'Configure Microsoft Entra SSO', step 5 says "On the Basic SAML Configuration section, the user does not have to perform any steps as the app is already pre-integrated with Azure." However, the app default setting for entity ID is "https://authentication.logmeininc.com/saml/metadata/sp"which is incorrect. Within the azure app while configuring, it also tells you to use that incorrect url in the tooltip.982Views1like2CommentsRe: Azure SSO Problems
For anyone else having this issue, I was able to resolve it by changing the identifier URL in the Azure AD App. By default it is https://authentication.logmeininc.com/saml/metadata/spand the instructions say not to change it, but changing it to https://authentication.logmeininc.com/saml/spfixed this error for me - this is the url that they say to use if you look at the generic instructions for setting up SAML manually instead of the Azure specific ones. Hope that helps.2.5KViews1like5Comments