Arai
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Joined 16 years ago
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Re: Can not connect with client app
Thank you for your support. I think the handshake from the host computer log to the client is failing. I'm curious about the third line, (10054). ---<excerpt from>--- 2022-06-25 07:43:21.961 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00000F8C - SessionDataReport - An existing SessionDataReport found for session: 452896118. Type:3 Socket:00000000081860D0 2022-06-25 07:43:21.961 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00000F8C - Socket - <client-ip>:60306/http - HandleSocket request finished(4): GET 2022-06-25 07:43:23.044 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00000F8C - Socket - <client-ip>:60306/http - Error (in recv): ??????????????[?g ?z?X?g??????I???f??????????B (10054) 2022-06-25 07:43:23.045 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00000F8C - Socket - <client-ip>:60306/http - Closed (rcvd 4946 bytes, sent 386233 bytes). 2022-06-25 07:43:23.045 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00000F8C - Socket - <client-ip>:60306/http - Disconnecting (served 4 http requests, 4946 bytes in, 386233 bytes out). 2022-06-25 07:43:23.645 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x0000184C - WebSvc - Opening raw ssl socket to web service gateway (id 1754823). 2022-06-25 07:43:23.646 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Main - Socket processing thread started. 2022-06-25 07:43:23.646 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - Setup socket for connecting to control.lmi-app22-02.logmein.com on port 443... 2022-06-25 07:43:23.646 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - Resolving address for control.lmi-app22-02.logmein.com... 2022-06-25 07:43:23.647 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - Connecting to control.lmi-app22-02.logmein.com on port 443... 2022-06-25 07:43:23.795 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - 158.120.20.111:443 - Connected (SSL: yes). 2022-06-25 07:43:23.795 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - 158.120.20.111:443 - SSL handshake started. 2022-06-25 07:43:23.947 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - 158.120.20.111:443 - Certificate chain verified, trust status: 0/100. 2022-06-25 07:43:23.947 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - 158.120.20.111:443 - 2: CN=GlobalSign, O=GlobalSign, OU=GlobalSign Root CA - R3; S#=04:00:00:00:00:01:21:58:53:08:A2; trust 0/10c. 2022-06-25 07:43:23.948 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - 158.120.20.111:443 - 1: CN=GlobalSign RSA OV SSL CA 2018, O=GlobalSign nv-sa, C=BE; S#=01:EE:5F:22:1D:FC:62:3B:D4:33:3A:85:57; trust 0/102. 2022-06-25 07:43:23.948 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - 158.120.20.111:443 - 0: CN=*.lmi-app22-02.logmein.com, O="LOGMEIN, INC.", L=Boston, S=Massachusetts, C=US; S#=34:6F:CD:46:CB:FF:3A:12:0D:47:B5:67; trust 0/102. 2022-06-25 07:43:23.949 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - 158.120.20.111:443 - SSL handshake done. 2022-06-25 07:43:23.950 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - 158.120.20.111:443 - SSL cipher TLS_AES_256_GCM_SHA384 (256 bits) TLSv1.3 selected. 2022-06-25 07:43:23.950 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - 158.120.20.111:443 - SSL session: NEGOTIATED, timeout is 600 seconds 2022-06-25 07:43:23.950 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - 158.120.20.111:443 - Assigned remote address: <client-ip>:60307 2022-06-25 07:43:24.097 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - <client-ip>:60307/rawssl - SSL shut down - socket stays connected 2022-06-25 07:43:24.098 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - <client-ip>:60307/rawssl - SSL handshake started. 2022-06-25 07:43:24.098 - Error - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - <client-ip>:60307/rawssl - SSL error: handshake failure (in write). 2022-06-25 07:43:24.099 - Error - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - <client-ip>:60307/rawssl - SSL error: error (in accept). 2022-06-25 07:43:24.099 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - <client-ip>:60307/rawssl - Error (in SSL_do_handshake): error:1417A0C1:lib(20):func(378):reason(193) 2022-06-25 07:43:24.099 - Debug - LogMeIn - NT AUTHORITY\SYSTEM - 03440 - 0x00002090 - Socket - <client-ip>:60307/rawssl - Closed (rcvd 4122 bytes, sent 771 bytes). ---<excerpt to>--- How should we respond to this? Thank you,7.5KViews0likes13CommentsCan not connect with client app
I can not been able to connect from the client application since about October 2021. Show detail Negotiating SSL... SSL connected and negotiated the following cipher: Key exchange: TLS_AES_256_GCM_SHA384, 2048 bits Data encryption: TLS_AES_256_GCM_SHA384, 256 bits Host SSL certificate verified. Certificate issued to computer: *.lmi-app22-01.logmein.com Certificate issued by: GlobalSign RSA OV SSL CA 2018 Connection failed. How can we solve this? Host : Windows 2019 std (1809) Logmein 4.1.0.14582 (Jan 24.2022.11.03) Client Win11 Logmein 1.3.5311Solved7.7KViews0likes17Comments