JoJoKopp
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Re: 11/30/22 Security Incident
I have been wondering the same thing. Without any update we have stopped using LogMeIn and yet are still paying for the service. Are we going to get credits for not being able to use it? We have been told that it is up and functioning, but they will not tell me that it is secure. The last pass update revealed that the breach is worse then it was originally thought, so they telling me the service is up and functioning without a guarantee of security leads me to believe credits should be given. Joann2.6KViews0likes0CommentsRe: 11/30/22 Security Incident
What are you finding regarding the other products? Do any work similar to LogMeIn. I have a user who has 6 screens in the office and only one screen at home, so using RDP is not really helpful in his scenario. He is used to LogMeIn and just moving from screen to screen and struggles with just pulling up the app he wants on his single screen at home.2.6KViews1like4CommentsRe: 11/30/22 Security Incident
GlennD - I understand that your hands our tied and you are still researching, but until you can say that LogMeIn is secure, then I think the fully functional is not useful at all. To have an open port to LogMeIn without knowing that the software cloud I am connected to is completely secure is not something that I can do. When you can say that it is secure and the reasoning behind it being secure, like you rebuilt a server or moved it to another cloud or whatever someone has to do to take a breached server and make it secure again, I can't use it's functionality. So, a better answer to me is that we continue to research and I understand your frustrations.2.6KViews1like0CommentsRe: 11/30/22 Security Incident
What did customer care say when you called them? I haven't called yet because I was too busy implementing a company VPN so I could get everyone working from home again. It has been a crazy few weeks. Are they going to refund any money since we can use their services?2.6KViews0likes17CommentsRe: 11/30/22 Security Incident
The problem is you admit to not knowing enough so I would be relying on a hunch that is was safe. There are no precautionary steps suggested either. Should all users change network passwords? If user's store credentials are those stored locally in their client or are they stored in your cloud? Should all users change LogMeIn passwords for precautionary reasons. LogMeIn Control Panel keeps a network connection open to those cloud based servers that might be compromised, so that is a security issue at my end that until I know more information I don't agree that your service is fully functional.2.8KViews2likes1Comment