Jmac61
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Joined 12 years ago
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Not as happy as I used to be
Please let me start by saying, I have been using the product for a while and I is nothing short of a lifesaver at times. That is why I'm so distressed about the complicated signin that is required when I contact my computers from a different IP address. Of course it is a different IP. that is why I need access to my computers in the first place. The price has jumped up quite a bit lately. This is not acceptable. I am not planning to renew given the product has become useless at times because of the time it takes to call support and they can not fix my issue. When I need to get to my computer to do a "critical" task the last thing I want to deal with is a double signin where I have to access my phone or email or both. I just need to get in "NOW".911Views0likes1Comment