tjoebgen
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Strange problem - Laptop, lid closed, Firefox window is blank
LMI Pro. Freshly installed on new company laptop (ThinkPad). I have the display / power settings set so that closing the lid does nothing. Not connected to a docking station. When I close the lid, most things work exactly as they do with the lid open, but Firefox displays as a blank (white) window. If I click where button/links are, the page responds (but still blank). Things like the menu buttons, I found the View button and the menu displays just fine. I selected to have Bookmarks as a Sidebar. Everything is still blank. Find the View button again, and Bookmarks is now checked in Sidebar (as it should be). I can close Firefox by clicking where the Close button should be. This does not happen when I use Internet Explorer (or Edge), or Chrome, and I can also open other programs (Windows Explorer, settings, Word, etc.). The reason that I said "most things work exactly" as with the lid open is that there is a slight difference in the display when the lid is closed. For one thing, when the lid is closed, and I click the Windows (start) icon, name tags for the Power, Settings, Pictures, Documents show up as I move the mouse over them, and they those tags get stuck in the display. And, the programs (not pinned) have tiny icons when the lid is closed, and normal sized icons when the lid is open. Also, if I go to Settings and choose an option that requires the window to scroll - it won't. The scroll bar appears, and you can move the scroll bar, but the window itself does not change. I don't have much software install on this yet, so I can't tell if there are other differences. I saw some other thread that talked about the display accelarator - did that, no change. The laptop was defaulted to a zoom of 125% scalling (recommended), I changed it to 100% - no change. I wonder if it has something to do with the laptop thinking it is docked when the lid closes? But I can't find settings in Windows for this. I want to be able to close this up and use exclusively by remote, and not be distracted by the monitor. I guess for now I'll just set the display brightness all the down.966Views0likes0CommentsFile drag and drop stopped after upgrade to 1.3.3907
I accepted the latest update for Ignition (Client?) to 1.3.3907 on my PC. Now I can't drag and drop files from my PC to the remotes. My PC is Win10. Remote PCs vary from WinXP, Win7, Win8, and Win10. None of them will let me drag and drop files anymore (they use to). I can still transfer through LogMeIn's file manager, but that is such a pain (depending on the network folders that I'm using any given remote). Test #2. I went to another PC (Win7) that has 1.3.2437 on it, and it still successfully works with drag and drop (to a WinXP and a Win7 machine - I didn't test to other Win versions). Test #3. If I use the browser version of LogMeIn on my PC, and connect to the same remotes, then drag and drop works. It is only when using Ignition (Client?) 1.3.3907 that drag and drop stopped working. I remember this happened a few years ago, and took awhile to fix. Please address this sooner than that. Thank you, Terry (an extremely long-time LogMeIn user)2.4KViews0likes2Comments