The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Paste as Keystrokes on login screen
It would be incredibly helpful to be able to copy/paste complex passwords at the user login screen(s). Currently we're unable to copy a password (from our password management program) and paste it into the password field because Window's doesn't allow that. In many remote support programs I've worked with, the option exists to paste your (host) clipboard to the remote (client) machine as keystrokes.
send clipboard text
It should be possible to send the text I have on the clipboard to a specific field on the remote computer I am using. For example, when I switch users, I have to manually type it, which is very tedious, especially for long passwords. I should be able to send that text through an option to avoid typing it, something like "send clipboard," similar to how other remote applications allow it.
Show additional information on left side session info
When logged into an Unattended Session, the client Server Name is displayed if you mouse over the Session Info on the left side ribbon or is always visible if you expand the left side ribbon. We support multiple remote clients and our team is itself comprised of support techs working remotely. 1. It would really be helpful if, in addition to the Client Server Name, you could see a. What Client User has been used to log on b. Which company tech has initiated the Unattended Support session c. Local contact info of company tech that initiated the Unattended Support session (e.g. phone / email) Perhaps there could be a private support tech profile available only to the company providing supportIn the Device Console, display the name of the Technician currently in session with an Unattended computer
Please include the option for the name of the technician to appear when they are connected to a remote session. Currently, when we want to connect, we have to internally validate who the person is to approve access. With this option, we could easily identify who the person is and contact them directly.Android controls to bypass swipe
Keyboard controls to work with Android tablets when swipe is difficult on remote sessions due to latency issues. Bare minimum is not having to swipe up on a computer to open a tablet. Escpecially on cellular if in a weak signal session, it is almost impossible to even get to the home screen.Leave GoTo Resolve window open after unattended session closes
Is it possible to leave for user unattended session window open after session is closed? So users can see notes, chat especially if they weren't at the computer when admin logged in to device? It also keeps security in higher level, so users can know if they device was accessed by unattended access when they were off the computer.
