Disable anti-virus popups without disabling the tray icon in "Silent Mode"
I get frequent popups from the anti-virus with messages like "An update process has been completed successfully" or "A program has been allowed to connect to the Internet". This gets annoying very quickly and when I called support I was told to turn on Silent Mode which removes the Windows system tray icon. I don't like that solution because users may want to access the tray icon to say review a file that was quarantined or perform some other related task. I was told to post here for a feature request to allow only the disabling of the popup messages.
Expand Antivirus Alerts
When there are detections that are less severe like adware or PUP type detections, there is no easy way to have it send an alert out. Ideally we would like to know when there is any kind of antivirus alert or detection instead of just major ones. At least give the options to select it rather than a very limited amount of choices to alert.Support Network Printing through the Anti virus firewall
Add native support for network printing so that it is not blocked by the Central Antivirus feature. Your solution to disable LMI firewall and use another 3rd party firewall for network printing is a total cop out. We are paying for the solution and you are telling us to use something else. Can you not just add a section in policies to by pass IP address and all should work fine.
Uninstall Antivirus remotely - Desinstalação remota do LogMeIn Antivírus
Olá equipe GoTo Venho lhes expor a sugestão de melhoria solicitada pelo nosso cliente Grupo Tenco. Eles gostariam que o LogMeIn Antivírus pudesse ser desinstalado remotamente pelo painel web do Central, da mesma forma que a instalação do antivírus é feita. A solicitação se dá devido a um problema enfrentado por eles onde o antivírus passou a consumir 99% do CPU de computadores windows server 2012 após uma atualização do windows e não é possível acessar remotamente o computador para parar o antivírus e nem estabilizar o nível de processamento da maquina pausando o antivírus pelo painel web do Central, como se tratam de servidores cloud o cenário se complica ainda mais, pois sem conseguir acessar remoto e por não haver a possibilidade de acessar localmente para desinstalar o Antivírus ele está com a maquina travada em 99% de uso de CPU, nada que ele faça resolve A desinstalação remota do antivírus seria um recurso perfeito para salvar os clientes nesses casos. I would like to present to you the suggestion for improvement requested by our client Grupo Tenco. They would like LogMeIn Antivirus to be able to be uninstalled remotely via the Central web dashboard, in the same way that antivirus installation is done. The request is due to a problem faced by them where the antivirus started to consume 99% of the CPU of windows server 2012 computers after a windows update and it is not possible to remotely access the computer to stop the antivirus or stabilize the processing level of the machine pausing the antivirus through the Central web panel, as they are cloud servers the scenario is even more complicated, because without being able to access remotely and because there is no possibility of accessing locally to uninstall the Antivirus, the machine is stuck at 99 % CPU usage, nothing he does solves it Remote antivirus uninstall would be a perfect feature to save customers in such cases.
Turn off solicitation pop-ups
As a corporate client, our users are getting pop-up ads for your anti-virus software every time they open LogMeIn, even if they've already clicked that they are not interested. This is poor marketing on multiple levels. These are not the users who will have any input on our company's anti-virus products or policies, and their inability to stop receiving the ads only diminishes our trust in your product's effectiveness. I understand that upselling is all part of the game, you have to generate business, etc. etc. This is not the right way to go about it.