central template for feedback questions
Is it possible to create a central template for feedback questions? This template could be stored behind the training/appointment. If the questions are changed or expanded, GoTo should automatically update all appointments using the template. This eliminates the need to manually edit each individual appointment. The copy function is not available after publication. Thank you very much and greetings.
Safari support needed for GoToWebinar Webcasts - join in browser
I've been told by GoTo support staff that live webinars are no longer supported while using Safari. This is happening since the recent update on Aug 7, 2025. The developers need to update the GoTo Webinar software to support Mac computer users. I have been using GoTo for several years without this being a problem on Mac computers, so for the developers to just drop support for one of the primary web browsers is simply ridiculous.
Add engagement scores to objects returned by one of the GoTo Webinar API endpoints
Hello, We leverage the GoTo Webinar API to run a lot of processes that rely on webinar attendance and interactions. We also would love to start using the engagement scores that are currently downloadable via the dashboard. We would love for these scores to be available via any of the endpoints of the Session Attendees API. It would be nice if the engagement score was available as an attribute of an attendee whenever we query the session attendees endpoint. Please feel free to reach out if you have any questions, or some some clarification as to our use case for this attribute. Best, AbdouPanelists to join via tablet or mobile devices
I have recently received feedback from several panelists for webinars I have ran that they preferred to have an option to join as a panelist via their tablet or mobile phone. Currently, they still receive the link to join but if they click from these devices, they can only enter as an attendee. Hoping that the panelist features can be extended to these devices as well in the near future.
Add reaction options for attendees
I'm surprised that, like other platforms, there aren't feedback and reaction options for attendees. They have no way to thumbs up or down, like or unlike, agree or disagree with, laugh at, show frustration with, or generally emote to the presenters. in any way other than Questions/Chat feedback via typed words.
Delivered: Auto kick duplicate attendees
If an attendee is in a webinar multiple times (by following a shared link etc.) can you have it automatically remove the older attendee in favor of the new one? What I envision: -Webinar starts -Person1 joins with link1 -Person2 joins with link1 -Person2 is asked if they want to <kick Person1> -[YES] --Person1 is kicked from the session --Person2 joins the session -[NO] --Person2 does not join the session
Make Microphone for Attendees more prominent
The microphone feature for attendees should be more prominent. When an attendee wants to speak, they don't know until they've already tried to unmute themselves that they need to change their settings on their device. This causes delays and confusion during the webinar. When the webinar is in waiting mode at the beginning or when an attendee joins, there should be some kind of notification that tells them they need to get their mics ready. From my iPad I would need to go to settings to enable the microphone but I don't know that until I've already tried to unmute myself to speak and this causes delays in the presentation and feels unprofessional. We need to make it easier for attendees to interact.