Login Loophole
Hi, I am stuck at a login loop. I paid a 1-year subscription on September and I cannot login to my LogMeIn Center to Manage My Networks. I start at the LogMeIn login page (https://www.logmein.com/ -> Login). Then I enter my username and the login suddenly changes to tell thay I will be redirected to authenticate. The redirection sends me to GoTo to verify my ID Once I verify, it sends me back to the LogMeIn home site, without being logged in. In my GoTo account it says I have no products/subscriptions, but I do have myLogMeInreceipt. I don't know how to log in and manage mynetworks.
bypass usernam/pass
Hello, i work for Kuubix global and i was tasked to install software using logmein automation. Before our current IT team the previous team had the admin name and creds different and its hard to get anything installed into these computers. i was able to install logmein using datto services. Now i need to install antivirus software crowdstrike, and install arctic wolf. Some of these computers we dont have username and passwords to. So i cant install any software to those computers without knowing the local user name and password. Is there a way to bypass the local username and password? i just want to run a cmd process by creating a local admin account so i can install software i mentioned above. for me to create local admin i need to have local admin creds otherwise i cant install anything let alone create any local admin accounts. i have to do this on 170 computers and need to get this done at the end of next week.
Can’t see Office 365 FILE screens
I hit this odd problem on several computers when using Remote Control. Say you have Word, Excel, Outlook etc open. You click FILE on the ribbon menu. As you mouse over and click Info, Account or the other options on the left column, the detail screens to the right are blank. Makes it impossible to say go to ACCOUNT and update Office. Has anyone hit this and found a way around it? PS: the Windows 10 Setting screens do odd things on these computers also.
How to re-download and reinstall the Logmein host after a computer crash?
I need to reinstall the Logmein Host on one of my computers that recently crashed and needed full reinstallation. However redownloading the host to my PC is not working out, when logging in, it want me to upgrade my subscription to add the computer to Logmein though I just want to reinstall same PC (Stick-PC in my account) and not actually add an extra PC. And yes, the crash took away the originial download file, that might have worked. Also, if I try to generate a new download link for my computer, it is refused because an upgrade of the subscription is needed. I even deleted an old PC from my account, no longer used, but it didn't help. I was careful not to delete the actual PC from the account until I am sure it is necessary, still I have one less PC on my account so it should have worked. My subscription plan is the one following the excpencive one time payed iOS Logme Ignition client app, not the PC plan btw if there is question about licencing. Meaning I remote control only from Ipad, not from PC. Regards Thomas Henden.