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ragon
New Contributor

console error with desktop client

Good afternoon, I have been having this error for a while and I have not found good ways to resolve it or the reason why it occurs.
This happens with the desktop client but the console on the logmein web page it does work.
Is there a solution for this problem? 

 

This is the message

ragon_0-1713382641977.png

The entire situation screen:

ragon_1-1713382681758.png

 

 

6 REPLIES 6
GlennD
GoTo Manager

Re: console error with desktop client

Hi @ragon, welcome to the community.

 

Can you please provide some details about your PC? 

 

Glenn is a member of the GoTo Community Care Team.

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ragon
New Contributor

Re: console error with desktop client

I have the same problem on my 2 PCs, one with Windows 11 (laptop) and the other with Windows 10 (fixed desktop machine).
I had the problem first on my desktop PC then on my laptop, then I updated my laptop to Windows 11 and I didn't have the problem until today, when it reappeared.

ragon
New Contributor

Re: console error with desktop client

@GlennD,  let me know what particular information you need.

KateG
GoTo Moderator

Re: console error with desktop client

Hi @ragon are you currently using any  antivirus, VPNs and/or protection software on your computer?  

 

Additionally, are you on the latest version of Central


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ragon
New Contributor

Re: console error with desktop client

Hi @KateG currently I do not have an antivirus other than the one that is integrated into the Windows operating system (windows defender).
It should be noted that the problem occurs in consoles that start as powershell, which is different from the one that starts in CMD.

KateG
GoTo Moderator

Re: console error with desktop client

Hi @ragon,  Thanks for the additional information.

 

Generally, script errors are not really within our scope as it doesn't seem to come from the app. 

 

This article has been helpful to others experiencing this issue, but please note that this is not GoTo documentation. 


Kate is a member of the GoTo Community Care Team.

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