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marianoz
Active Contributor

help I can't pay for the hamachi service

I ask you for help, please, when I want to pay for the service, it refers me to goto admin but the web or my user does not work. I wait for an answer, thank you very much !!!

Les pido ayuda por favor, al querer abonar el servicio me deriva a goto admin pero no funciona la web o mi usuario. espero respuesta, muchas gracias !!!

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: help I can't pay for the hamachi service

Gracias. Parece que disputó la renovación el 20 de junio, por lo que se bloqueó la recompra de su cuenta. Hemos eliminado el bloqueo y le hemos enviado un correo electrónico con un presupuesto electrónico para que pueda volver a comprar.

Glenn is a member of the GoTo Community Care Team.

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5 REPLIES 5
GlennD
GoTo Manager

Re: help I can't pay for the hamachi service

Hola @marianoz , ¿está iniciando sesión en su cuenta en https://www.logmein.com/ o está intentando hacerlo a través de la aplicación del cliente?

 

Glenn is a member of the GoTo Community Care Team.

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marianoz
Active Contributor

Re: help I can't pay for the hamachi service

Hola Glenn, gracias por contestar ...

estoy ingresando por https://www.logmein.com/
no conozco la aplicación del cliente.

GlennD
GoTo Manager

Re: help I can't pay for the hamachi service

Gracias. Parece que disputó la renovación el 20 de junio, por lo que se bloqueó la recompra de su cuenta. Hemos eliminado el bloqueo y le hemos enviado un correo electrónico con un presupuesto electrónico para que pueda volver a comprar.

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training
marianoz
Active Contributor

Re: help I can't pay for the hamachi service

Great, thanks Glenn, I'll try to make the payment right now and I'll tell you here how it went, thank you very much
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Genial, gracias Glenn, ya mismo intento realizar el pago y te cuento por aqui como me ha ido, desde ya mucha gracias

marianoz
Active Contributor

Re: help I can't pay for the hamachi service

Glenn, eres genial, rapido, resolutivo, he realizado el pago, Muchas Gracias !!! Saludos Cordiales.
Mariano.R.Zurano
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Glenn, you are great, fast, decisive, I have made the payment, Thank you very much !!! Kind regards.
Mariano.R.Zurano