Hi @mawingho,
To open a support ticket please follow these steps:
- Visit our support site: https://support.logmeininc.com/pro
- Click on Contact Support located at the top of the support site (there are also Contact Support links on every support article)
- Enter your name, account email address, and select which department you need (Support, Sales, Billing)
- On the next screen, you will be able to choose between calling our toll-free number (the best option for immediate support) or creating an email case.
Ash is a member of the LastPass Community Care Team.
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