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Thanks for this info. Indeed, I saw the remote printer option appear on one of my unattended clients this morning, but it returned an error when I tried to use it.
Do I need to update, repair or uninstall/reinstall my "Desktop Console" software or change any settings in order for my side to work? My account details indicate that I am running version 1.13.1.27.
Hi Sheldon_L, welcome to the community.
These are the requirements for the new printing feature:
- LogMeIn Resolve is running on a Windows 10 or later operating system
- You have an active remote control session
- LogMeIn Resolve is installed on the end-user's device
Updates are automatic and the software checks for a new version at start up, so you shouldn't need to do anything.
I'm excited to see that Remote Printing is now live, but how do you use it? I noticed it on one of my client machines where I was working on a printing issue. It only seems to appear with attended sessions that include downloading the latest version. Is there a way to update my software (if needed) and the devices I have with unattended access so that remote printing works?
