Now that 2024 has come to a close, we're reflecting on a year of growth and innovation at GoTo Resolve. From the launch of our AI assistant, GoPilot, to expanded integrations and advanced device management, we launched over 50 new features and enhancements in 2024. Here are some of the latest improvements rolled out because of your feedback.
Remote Monitoring & Management
Upload 2 GB attachment to scripts
MSI and other attached exe files tend to be higher than 1GB when someone mass executes an execution command that launches the exe file via Remote Execution. We increased it to 2GBs.
OS patch installation statuses
You can now see the different life-cycle stages of a patch. E.g. scheduled, installing or waiting for reboot.
Antivirus alert
Receive an alert if a red threat was identified, if a device requires scanning or the antivirus definition is not up to date.
Device Management & Enrollment
Public API for device details
The ability to be able to pull Device list and related data to external databases.
Force install a device
Using the CLI customers can Force install the unattended client on a device to make sure it is installed, and nothing blocks it.
Security
Enforce Zero Trust on each sensitive task
Admins can set to enforce Zero Trust to all sensitive tasks so that member users can overwrite the Zero Trust popup frequency.
Asset Management
Software Asset Management
Show an inventory of installed software on a device.
Asset Dashboard
See the most important asset management related data on the dashboard.
Helpdesk
Problem Management
Be able to connect tickets that have the same root causes.
Public Ticketing API
Be able to pull ticket list and related data to external databases.
For more read the full recap here
We Want to Keep Hearing from you!
We invite you to visit the Resolve idea board, where you can explore ideas from fellow community members and submit your own. Your suggestions and comments are reviewed monthly with the team, helping us prioritize new features based on your feedback. Make sure to vote for what you would like to see!
