The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Reduce average handle time, increase first call resolution, and empower your support teams with real-time insights and automation tools to streamline troubleshooting.
Please note - AI Features are available via our Rescue Plus add-on modules. For more information about each feature or to request a demo, click here.
Looking for standard feature comparisons? Click here
|
Rescue Plus Add-on Modules |
Desktop Tech Console (DTC) |
Web-based Tech Console (Web TC) |
|
AI Add-on Module |
|
|
|
AI Session Summary |
Coming Later in 2025! |
X |
|
AI Device Analysis |
Coming Later in 2025! |
X |
|
AI Screen Analysis |
Coming Later in 2025! |
X |
|
AI In-session Recommendations |
Coming Later in 2025! |
ETA H2 2025 |
|
ServiceNow AI Integration |
Coming Later in 2025! |
X |
|
Translation Add-on Module |
|
|
|
Live Chat Translation |
version 7.50.3580+ |
X |
|
Live Screen Translation |
version 7.53.4032+ |
Coming Later in 2025! |
Updated 2 months ago
Version 7.0