Blog Post

Rescue News
1 MIN READ

AI Feature Parity - WebTC vs Desktop TC

AmberW's avatar
AmberW
GoTo Contributor
22 days ago

Reduce average handle time, increase first call resolution, and empower your support teams with real-time insights and automation tools to streamline troubleshooting. 

Please note - AI Features are available via our Rescue Plus add-on modules.   For more information about each feature or to request a demo, click here

Looking for standard feature parity? Click here

Rescue Plus Add-on Modules 

Desktop Tech Console (DTC)

Web-based Tech Console (Web TC)

AI Add-on Module

 

 

AI Session Summary

Coming Later in 2025!

X

AI Device Analysis

Coming Later in 2025!

X

AI Screen Analysis

Coming Later in 2025!

X

AI In-session Recommendations

Coming Later in 2025!

ETA Q2 2025

ServiceNow AI Integration

Coming Later in 2025!

ETA Q2 2025

Translation Add-on Module

 

 

Live Chat Translation

version 7.50.3580+

X

Live Screen Translation

version 7.53.4032+

Coming Later in 2025!

Updated 8 days ago
Version 4.0
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