TrendingAllow Logged in Agents to have non-queue calls sent directly to voicemailPeriodic announcement message to trigger if there are any members in the queueAbility to unmask Caller ID in call reporting and call detailsAutomatic Local Presence Dialing with Automatic Call Back RoutingCustom Call DispositionsAllow Admins to download or email user voicemails that are stuck on phonesSecurityAllow for Additional Columns on the Contacts Template in Admin PortalPBX Admins/Contact Center Supers can see ammount of/listen to voicemails in agents box.Add Busy forward option
