TrendingLog in/Out of Ring Groups similar to logging in and out of a call queueForce Log Out Agent - ALL QUEUESAgent Performance Report - Time In PauseCorporate Billing Portal: Granular PaymentsVolume Control on Custom Hold MessageInitiate new convo from shared inboxNeed additional CALL FILTERS featuresTurn off missed call popupAdd or option to pickup call with DSSReports - True SMDR/CDR
