TrendingReports - True SMDR/CDRAll Desktop App to control hard phoneNext/Previous button locationExporting Availability and pause time by agentAgent AccessibilityRoute calls based upon it being external or from another extension on the systemOpening contacts in a separate window in the desktop appPop-Up - Stop It From Taking Caret (Focus)Default format for eFax should be settable to PNG or PDFHighlight and Dial
