TrendingClipboard Sync should be a user preference settingAdd Subcategories to Helpdesk/TicketsDisable End User keyboard/mouse during remote sessionPrintable PDF of TicketRe-Arrange CategoriesKeep sorting format on HelpDeskAdjust Managed Device, GTR Agent Removal ProcessAdd computer to ticketMake the clients cursor visible in sessionHelpdesk Ticket List View - dates/times
